Policy
Return Policy
Return details for handmade bracelet stacks, custom notes, and order issues.
Owner-review draft. This content is operational guidance for launch planning and is not legal advice.
Return window
Items should be unworn, unused, and returned in original condition. Start with the contact page so the order can be reviewed.
Custom sizing and personalization
Custom-sized or personalized pieces may have different return limits because they are made for a specific request.
Handmade variation
Slight differences in bead placement and color are expected in handmade pieces and do not automatically constitute defects.