Policy
Return Policy
Final return timing and exclusions are owner decisions that must be confirmed before launch.
Owner-review draft. This content is operational guidance for launch planning and is not legal advice.
Return window
Use a configurable return window once the owner confirms it. Items should generally be unworn, unused, and returned in original condition.
Custom sizing and personalization
Custom-sized or personalized items may be final sale where permitted. Confirm the final wording before accepting orders.
Handmade variation
Slight differences in bead placement and color are expected in handmade pieces and do not automatically constitute defects.